UnitedHealthcare Community Plan of Indiana is scoped to Hoosier Care Connect — Indiana's plan for aged, blind, and disabled members and children in foster care — and PathWays for Aging, for members 60+ and dual-eligible adults; per FSSA's own managed-care plan roster, UHC does NOT serve HIP or Hoosier Healthwise in Indiana, unlike Anthem, CareSource, and MHS. ABA runs through an Optum Behavioral Health carve-out. Clinical criteria default to Indiana Medicaid policy (state rules sit atop UHC's stated hierarchy, with InterQual as backstop); the operational reality is that ABA lives on Optum's rails: a separate provider network, Provider Express submission, and Optum's ABA Treatment Request Form. Given the population it serves, expect a higher share of complex cases at intake — though PathWays for Aging skews toward an adult/dual-eligible population less likely to need pediatric ABA.
Optum was selected by UHC Community Plan to build and manage the Indiana ABA network, which means ABA providers must be in the Optum network — credentialed separately from UHC's medical side — and enrolled with Indiana Medicaid before joining. Behavioral-health PA runs by phone at (877) 610-9785 (or the number on the member's card), through Provider Express ("Auth Request"), or by faxing the IHCP universal PA form to (844) 897-6514; ABA specifically uses Optum's ABA Treatment Request Form from the Provider Express Indiana Medicaid ABA Program page, which also hosts the provider orientation and quick-reference guide.[1][2][24][7][25][26][27][28][29]
Decision timelines are set by Indiana law, not by UHC's older published figures. Since July 1, 2025, IC 27-1-37.5-23 binds Indiana's Medicaid risk-based managed care (IC 27-1-37.5-5(a)(3)), which includes Hoosier Care Connect: an urgent PA request gets an answer “not later than twenty-four (24) hours after receiving the request,” every other request “not later than forty-eight (48) hours,” and “The time frames set forth in this section do not include weekends and state and federal legal holidays.” If UHC misses the deadline, “the health care service subject to prior authorization shall be automatically deemed authorized” (IC 27-1-37.5-28). UHC's 2024 Hoosier Care Connect manual still prints slower pre-statute timelines (non-urgent pre-service “Within 5 calendar days,” urgent “Within 48 hours”), and the statute overrides them. The statute does not apply to “health care services provided under” the PathWays for Aging waiver (IC 27-1-37.5-1(c)); for those, the federal Medicaid managed-care ceiling of 7 calendar days (72 hours expedited) applies (42 CFR 438.210(d)). Denials appeal to UHC's National Appeals Team (fax (855) 312-1470, phone (866) 556-8166). The current Hoosier Care Connect and PathWays for Aging PA requirement lists took effect October 1, 2026 (page last updated October 5, 2026); their behavioral-health row is unchanged from the September list — “Prior authorization required. For specific codes requiring prior authorization, please call the” number on the member's ID card — so ABA codes are not itemised there. UHC reissues these lists most months; re-check the page before relying on a code-level answer.[1][2][24][7][25][26][27][28][29]
Not to new agencies, while Indiana's ABA enrollment moratorium lasts. IHCP Bulletin BT202692 (6/4/2026): a CMS-approved moratorium, effective June 6, 2026 for an initial six months and extendable in six-month increments, "will prevent enrollment for brand-new ABA group enrollments as well as changes of ownership for existing ABA therapy agencies"; individual rendering-provider (RBT/BCaBA/BCBA) enrollment is not affected. That reaches UnitedHealthcare Community Plan's network because federal rule requires the state to "screen and enroll" every network provider of its managed-care plans, and a plan must drop a network provider the state cannot enroll. Accredited agencies can ask IHCP for an access exception at OMPPProviderRelations@fssa.in.gov. Whether UnitedHealthcare Community Plan is adding already-enrolled ABA agencies to its panel is a contracting question — the plan publishes no open/closed statement for ABA.[8][9]
Indiana licenses the practice: an individual may not “practice applied behavior analysis” unless the individual “holds a license issued under this chapter” (IC 25-8.5-3-6(a)); the PLA takes reciprocity applications ($75 for an LBA). Indiana’s telehealth law (IC 25-1-9.5) defines a telehealth “practitioner” as someone holding “an unlimited license to practice” in Indiana and lists “a behavior analyst licensed under IC 25-8.5,” so plan on an Indiana license before treating a child located in Indiana remotely.[12][13][14][15][16]
Indiana Medicaid enrolls some out-of-state providers (405 IAC 5-5), but the IHCP Provider Enrollment Type and Specialty Matrix “indicates which provider types and specialties are ineligible for out-of-state enrollment,” and “In general, all out-of-state services rendered to IHCP members require prior authorization (PA)” on top of the ABA PA. That extra out-of-state PA is waived for “Telehealth services if providers have the subtype ‘Telemedicine’ attached to their enrollment,” and for providers granted “in-state” status for service locations in designated border-area counties (Cook County, Illinois, is one). Check the Matrix for the ABA specialties (615, 624, 625) before applying.[12][13][14][15][16]
Federal rules make the state Medicaid enrollment rule binding on the plan: the state “must screen and enroll, and periodically revalidate, all network providers” of Medicaid managed care plans (42 CFR 438.602(b)(1)). So a BCBA in UnitedHealthcare Community Plan’s network has to be enrolled with the IHCP as well.[12][13][14][15][16]
Filing deadline: UnitedHealthcare’s 2026 IHCP Works sessions set 90 calendar days from the date of service for participating and non-contracted providers, and 90 calendar days from the primary explanation of benefits for a secondary claim; a claim reconsideration (including a corrected claim) is due within 90 calendar days of the original EOB, electronic payer ID 87726.[20][21][22]
Payment clock: the UnitedHealthcare sessions print no payment timeframe. The federal floor every Indiana MCE contract must carry is 42 CFR 447.46: pay 90% of clean practitioner claims within 30 days of receipt and 99% within 90 days, unless the plan and provider agree an alternative schedule in the contract.[20][21][22]
Follows the Indiana Medicaid rule — IHCP states that its ABA “documentation requirements outlined in IHCP policy are applicable to both FFS and managed care” (BT202562). Reauthorization: each ABA PA runs up to six months, and continuing past it takes a new PA request. It is approved when the member still meets ABA criteria and the treatment plan is resubmitted with measurable progress to date on each goal, a revised timeline for each goal based on the initial and interim assessments, clinically significant progress in social, communication and language skills, adaptive functioning and behavior, and updates to hours, schedule, parent training and school-transition plans. Continuing members need no new comprehensive diagnostic evaluation but do need an updated behavior assessment and treatment plan (BT202562), and the behavior assessment’s “complete scoring report, including outcome measure scores and graphs, must be submitted with prior authorization requests.” Graphs are therefore required — of the standardized assessment results — and discharge follows when measurable functional improvement is not documented or progress stalls across successive authorization periods.[4][5][3]
Code set (IHCP rule): ABA bills under CPT 97151–97158, 0362T and 0373T with IHCP’s credential, group-size and UA modifiers (BT202627); BT202562 adds that each MCE sets its own billing and reimbursement requirements, so confirm any plan-specific edits.[4][5][3]
The questions that decide whether a family can start with UnitedHealthcare Community Plan of Indiana, and what they have to bring. Each maps onto something intake should ask on the first call.
Follows the Indiana Medicaid rule: ABA is covered for members 20 years of age and younger. Effective April 1, 2026 coverage runs exclusively through EPSDT, and for dates of service on or after October 1, 2026 IHCP no longer authorizes or reimburses ABA for members 21 and older — a state policy that binds every MCE.[4][3][5]
Follows the Indiana Medicaid rule: a CDE more than one year old requires an updated statement of need, which must include a referral from an appropriate referring practitioner and an up-to-date behavior assessment completed by the ABA provider. Members continuing current services need no new CDE but do need an updated behavior assessment and treatment plan. A behavior assessment completed within the previous six months should be obtained from the original provider rather than repeated. IHCP states these documentation requirements apply to managed care as well as fee-for-service. BT2026160 (9/29/2026) since narrowed when that paperwork is due: “statement of need” and “referral” now mean the same thing, and one is required only at onset of ABA if the CDE is more than a year old, at reauthorization when an active member’s CDE crosses one year, or with a new PA after a six-month gap in ABA services — not with every reauthorization or annually — while reassessment and an updated treatment plan are still due at least every six months.[5][4][10]
Indiana Medicaid policy sits first in UHC's own stated criteria hierarchy (state policy, then UHC policy, then InterQual), so the state list governs: the CDE must be performed by a doctoral-level licensed clinical psychologist endorsed as an HSPP, a licensed physician, a licensed APRN, or a licensed physician assistant with specialized training in the current DSM autism criteria. Do not substitute Optum's national commercial criteria here — the carve-out supplies the rails, not the clinical standard.[5][1]
Follows the Indiana Medicaid rule: the behavior assessment must include the Vineland Comprehensive Parent Interview Form with the Maladaptive Behavior domain, the BASC Parenting Relationship Questionnaire and an age-appropriate objective direct skills assessment, with the complete scoring report, outcome measure scores and graphs submitted with the PA; only BASC-4 satisfies the requirement after October 1, 2026. Requests are submitted on Optum's ABA Treatment Request Form from the Provider Express Indiana Medicaid ABA Program page, or by faxing the IHCP universal PA form to (844) 897-6514.[4][6][1][2]
Follows the Indiana Medicaid rule: a physician must make a treatment referral recommending ABA therapy, and the CDE’s own required components include a physician’s referral for autism-specific services. Under BT2026160 (9/29/2026) the referral/statement of need must come from an HSPP-endorsed doctoral psychologist, a licensed physician, a licensed APRN or a licensed physician assistant — a BCaBA, BCBA, PT, SLP or OT cannot complete it. Prior authorization is required on top of the referral for every ABA service, through this plan rather than through Acentra Health.[4][5][10]
Follows the Indiana Medicaid rule, with no ABA telehealth policy of the plan’s own. Effective April 1, 2026, IHCP no longer allows 97151, 97152, 97153, 97154 or 0373T to be billed with telehealth modifier 95, so the assessment, reassessments and all direct and group treatment are in person. Only 97155 and 97156 remain telehealth-eligible; IHCP’s provider reference module adds that RBTs and BCaBAs may not deliver any ABA service via telehealth, that remote 97155 is payable only when an HSPP, BCBA or BCBA-D supervises an RBT who is delivering 97153 in person, and that audio-only ABA is never reimbursable (modifier 95 plus U3). IHCP Bulletin BT202662 (4/28/2026) adds that supervision “may be rendered via synchronous telehealth and billed using modifier 95” but “is intended to supplement, not replace, the majority of in-person services.” The module is written for fee-for-service and IHCP says MCEs set their own billing requirements, so confirm with the plan before billing remote 97155 or 97156. Optum, which manages the behavioral benefit, adds a claim rule across all lines of business including Medicaid/Community Plan: every behavioral health telehealth claim must carry POS 02 (member not at home) or POS 10 (member at home), and claims billed with only a telehealth modifier are not reimbursed (Telehealth Billing Quick Reference Guide, September 2025).[33][3][4][5][11]
Indiana law sets the binding clock, and it is far faster than the federal one. Since July 1, 2025, IC 27-1-37.5-23 requires a utilization review entity to answer an urgent PA request “not later than twenty-four (24) hours after receiving the request” and every other request “not later than forty-eight (48) hours,” with “weekends and state and federal legal holidays” excluded from both clocks; the chapter's “health plan” expressly includes “the Medicaid risk based managed care program” (IC 27-1-37.5-5), and IC 27-1-37.5-28 makes a missed deadline an automatic approval: the service “shall be automatically deemed authorized.” The federal managed-care floor, 42 CFR 438.210(d), is only a ceiling for states (7 calendar days standard for rating periods starting on or after 1/1/2026, extendable 14 days; 72 hours expedited), so the stricter Indiana clock wins. UHC's own published numbers predate the statute and are slower: its 2024 IHCP Works deck lists non-urgent pre-service “Within 7 calendar days of receipt of medical record information required but no longer than 14 calendar days from receipt,” urgent within 48 hours and concurrent within 1 business day, and its Hoosier Care Connect Care Provider Manual (2024 edition) lists non-urgent within 5 calendar days, urgent 48 hours, concurrent 24 hours or next business day. Hold the plan (and Optum, which reviews its ABA) to the statute. No ABA reauthorization lead time is published for the Indiana Medicaid ABA program.[25][26][34][1][35][29]
UHC Community Plan pays last: its Hoosier Care Connect manual says it “is, by law, the payer of last resort for eligible members. Therefore, you must bill and obtain an explanation of benefits (EOB) from any other insurance or health care coverage resource before billing,” then attach a complete copy of that EOB to the claim. Get this plan's ABA PA even when it is secondary: the IHCP Prior Authorization module says that when the member has primary coverage, the provider “must follow the primary insurer's requirements for obtaining PA and must also obtain PA from the appropriate IHCP PA contractor (based on the program assignment of the member) to receive payment from the IHCP for the balance of charges not paid by the primary insurance.” The UHC manual publishes nothing different on PA-when-secondary, and the IHCP TPL module adds that IHCP will not pay for services the primary denied as out-of-network, so be in the commercial plan's network. TRICARE is not a problem here: 32 CFR 199.8 excludes Medicaid from the “double coverage plans” TRICARE pays after, so for a child with both, TRICARE pays before Medicaid.[35][36][37][38]
Coverage decides whether UnitedHealthcare Community Plan of Indiana pays. These decide whether the claim survives: how sessions must be staffed and supervised, what may be billed concurrently, the per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.
Follows the Indiana Medicaid rule: ABA performed by a BCaBA or credentialed RBT must be under the direct supervision of a BCBA, BCBA-D or HSPP, and since April 1, 2026 at least 1 hour of BCBA (or IHCP-approved qualifying clinician) supervision is required per 8 hours of technician-delivered therapy. Behavior assessments may only be performed by a psychologist, BCBA-D or master's-level BCBA. IHCP states that its ABA documentation requirements apply to both fee-for-service and managed care, and this plan publishes no supervision standard of its own. BT202662 (4/28/2026) defines how the floor is measured: monthly, per member (“not aggregated across technicians or across Medicaid members”), proportionally when a member gets fewer than eight technician hours in the month, and counting both billable 97155 and documented nonbillable case supervision (fidelity checks, session-note review) — but not administrative supervision such as scheduling or staff meetings. Shortfalls are subject to claim audit, postpayment review and recoupment.[4][3][5][11]
Follows the Indiana Medicaid limits: up to 40 hours per week may be requested with anything beyond that needing an additional PA; IHCP policy limits each ABA PA request to six months; and since April 1, 2026 comprehensive ABA (16+ hours/week, modifier UA) draws from a 4,000-hour (16,000-unit) lifetime allocation per member, with 97155 and 97156 excluded and targeted ABA (≤15 hours/week) exempt. At the state level IHCP applies the Medicaid NCCI MUEs to fee-for-service professional claims per member, per rendering provider, per date of service (CMS Q4 2026 table: 97153 at 32 units, 97155 at 24, 97151 at 32, 97156 at 16); the IHCP NCCI module leaves managed care claims to each MCE, so confirm the plan’s own daily edits. Open question for managed care: IC 27-1-37.5-26(b), in force since July 1, 2025 and reaching Medicaid risk-based managed care through IC 27-1-37.5-5(a)(3), says an authorization "shall be valid for at least one (1) year after the date the health care provider receives the authorization," and CareSource's July 2025 IHCP Works deck lists "Approved Authorization — Valid for 365 calendar days." But IHCP Bulletin BT2026136 (8/18/2026), addressed to the MCOs and the FFS PA-UM contractor alike, still describes ABA as running on a "standard six-month authorization period." No IHCP bulletin or MCE notice we could find reconciles the two, so ask the MCE which span it is issuing before you plan a reauthorization calendar.[18][19][4][3][30][31][26][32]
Follows the Indiana Medicaid rule; the plan publishes no session-note rule of its own. IHCP’s ABA documentation requirements require "session notes, which must be signed by the rendering practitioner," each including the date, time, location and duration of services and the session-specific targeted skills and the member’s response to the treatment plan goals, producible within 72 hours of a request; the behavior assessment and treatment plan must each be signed by the lead analyst and the parent or guardian. IHCP states that "documentation requirements outlined in IHCP policy are applicable to both FFS and managed care." No signing deadline is published.[4][5]
Follows the Indiana Medicaid rule: the treatment plan must be built around the member's school attendance (including homeschooling) and other daily activities, while services focusing solely on recreational or educational outcomes are not covered, and neither are services duplicative of an IEP that address the same goals using the same techniques as the treatment plan.[4]
Follows the Indiana Medicaid rule: ABA rendered by a BCaBA or RBT must be billed under the NPI of an IHCP-enrolled ABA therapist or school corporation, on a professional claim. Since July 1, 2025 the rendering practitioner must be enrolled under ABA specialty 615, 624 or 625, and since April 1, 2025 the rendering NPI must align with the credential-level modifier (U1 RBT / U2 BCaBA / U3 BCBA-HSPP). Plan-level claim formatting may still differ — MCEs publish their own billing requirements.[4][3]
Not published by Indiana Medicaid or by this plan. IHCP is explicit that within managed care “individual managed care entities (MCEs) establish and publish their own billing and reimbursement requirements,” so unlike the clinical criteria, code-pair rules are not inherited from the state by default. The IHCP rule this plan may or may not mirror: BT202662 (4/28/2026) says “CPT code 97155 may be billed concurrently only with CPT codes 97153 and 97154,” and only when the analyst is actively directing the technician through a modified protocol.[5][11]
Ask the plan: The MCE directly — ask whether 97155 pays alongside 97153 for the same clock time, and request the plan's billing and reimbursement requirements in writing.
Yes — for Hoosier Care Connect and PathWays for Aging members, administered through an Optum Behavioral Health carve-out under Indiana Medicaid clinical criteria, with PA on all ABA via Optum's ABA Treatment Request Form. UHC does not serve HIP or Hoosier Healthwise members in Indiana — those route to Anthem, CareSource, or MHS.
Indiana law sets the clock for Hoosier Care Connect: IC 27-1-37.5-23 requires an answer within 24 hours for urgent requests and 48 hours for all others, not counting weekends and state/federal holidays, and a missed deadline means the service is deemed authorized (IC 27-1-37.5-28). UHC's older manual figures are slower; the statute controls.
Yes — the ABA network is Optum-managed and credentialed separately from UHC medical, and providers must also be enrolled with Indiana Medicaid first.
Not new agencies while Indiana's ABA enrollment moratorium lasts (effective June 6, 2026, renewable six months at a time): MCE network providers must be IHCP-enrolled, and the moratorium blocks new ABA group enrollments and changes of ownership. Existing IHCP-enrolled agencies should ask UnitedHealthcare Community Plan provider contracting about panel openings.
UnitedHealthcare Community Plan publishes no rule on transferring an open ABA authorization, so expect the new agency to submit its own PA and confirm with UnitedHealthcare Community Plan UM whether the old one must be closed first. Under IHCP documentation policy, which applies to managed care, a new provider is expected to obtain a behavior assessment completed within the last six months from the original provider instead of re-testing, and the member's 4,000-hour lifetime comprehensive-ABA allocation carries over.
Indiana requires an Indiana license (IC 25-8.5-3-6), and its telehealth law counts only Indiana-licensed behavior analysts as practitioners. The IHCP enrolls some out-of-state providers, but out-of-state services generally need extra PA and some specialties are ineligible; check the Enrollment Matrix.
We have not verified UHC’s current Indiana rule. The IHCP’s retroactive-PA list is written for fee-for-service; for managed care members the IHCP Prior Authorization module sends providers to the MCE’s own manual. Ask UHC before treating without an approved PA.
No. Indiana carves school-based Medicaid services out of managed care: the IHCP School Corporation Services module (Sept. 29, 2026) says school corporations “must not submit claims for these services to the student’s managed care entity (MCE)” and bill fee-for-service (Gainwell) instead, with modifier TM on every code and the education plan serving as prior authorization. ABA your agency delivers outside the school program still goes through the plan.
90 calendar days from the date of service; secondary claims 90 days from the primary EOB; reconsiderations and corrected claims 90 days from the original EOB. No payment-day figure is published; the federal MCO floor is 90% of clean claims within 30 days.
Yes — IHCP’s ABA documentation rules apply to managed care: the behavior assessment’s complete scoring report, including outcome scores and graphs, goes with every PA request, along with an updated treatment plan showing measurable progress on each goal.
Payer policies change frequently and vary by plan, state, and funding type. This guide was compiled from the sources above and last reviewed October 2026; it is general information, not billing, legal, or clinical advice. Always verify current requirements against the payer's live policy and a benefits check for the specific member.
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