---
title: "Aetna ABA coverage in New Mexico: the intake guide."
url: "https://carelu.com/payers/aetna-new-mexico"
markdown_url: "https://carelu.com/payers/aetna-new-mexico.md"
state: NM (New Mexico)
payer: Aetna in New Mexico
kind: Commercial insurance
description: "How Aetna covers ABA for New Mexico families — the national clinical policy, prior authorization, the NMSA § 59A-22-49 mandate (no age limits, no dollar caps, exemptions), New Mexico's no-licensure landscape, and what intake should verify."
last_reviewed: October 2026
vob_data_updated: 2026-10-15
---

# Aetna ABA coverage in New Mexico: the intake guide.

_Payer Guide · Aetna · New Mexico · Last updated October 2026 · 10 primary sources_

> CPB 0554 (ABA) + CPB 0648 (ASD) + the NMSA § 59A-22-49 mandate layer.

For an intake team in New Mexico, an Aetna card means three layers at once: the carrier's national clinical policy, New Mexico's autism insurance mandate (NMSA 1978 § 59A-22-49), and the plan's funding type deciding which of the two actually binds. This guide stacks them in order.

## Prior authorization and diagnosis at a glance

- **Prior auth for the assessment**: Required — precertification (form GR-69017-4), per Aetna's behavioral health precertification list (eff. 8/1/2024) — CPB 0554 itself sets no precertification rule [8][1]
- **Prior auth for treatment** _(plan-dependent)_: Required — precertification; reauthorization commonly ~6 months (verify per plan) [8]
  - Ask the plan: The member's Aetna plan (benefits line on the card) — ask whether the group carries ABA precertification and what reauthorization interval it uses. The national behavioral-health precertification list carries ABA but the interval and any self-funded carve-out are set at group level.
- **Autism diagnosis required?**: Yes — a DSM-5 autism spectrum disorder diagnosis "(ICD-10/ F84.0; F84.3 - F84.9) obtained by an appropriate provider" per the ABA Medical Necessity Guide. That list leaves out F84.2 (Rett syndrome). CPB 0648's broader autism code list runs F84.0–F84.9, but the ABA guide is the narrower and controlling one for ABA. CPB 0554 calls ABA "experimental, investigational, or unproven" for Down syndrome without ASD and "for all other non-ASD indications." [7][1][2]

## At a glance

- **Covers ABA?:** Yes — for ASD, per the national Aetna policy
- **State mandate:** NMSA 1978 § 59A-22-49 (HMO parallel: § 59A-46-50)
- **Mandate age:** No age limit — coverage can't be denied based on age (2019 HB 322)
- **Mandate caps:** None — annual/lifetime dollar limits prohibited (2019 HB 322)
- **Exempt from mandate:** Self-funded ERISA plans; limited-benefit policies
- **Licensure:** None — no NM behavior-analyst license; BACB certification governs

## The national policy, applied in New Mexico

Aetna covers ABA for autism spectrum disorder under its national clinical policy CPB 0554 (paired with CPB 0648 for ASD), and considers ABA experimental for anything else. Precertification is required for both the assessment and treatment — form GR-69017-4, submitted via Availity or phone — with reauthorization commonly on a roughly 6-month cadence. That clinical policy is national — what changes in New Mexico is the legal floor underneath it: the state mandate below governs what fully-insured plans must cover, while self-funded employer plans answer to ERISA and federal parity instead. Plan funding type is therefore the first fact to establish on every benefits check. The full national policy breakdown lives in our Aetna guide; this page covers what changes in New Mexico. [1][2][8][10][7]

## The New Mexico mandate: what it guarantees (and doesn't)

New Mexico's mandate is one of the stronger ones in our directory. NMSA 1978 § 59A-22-49 (with parallel sections for HMOs and nonprofit health plans) requires any individual or group policy delivered, issued, or renewed in the state to cover ASD screening plus treatment — naming applied behavioral analysis alongside speech, occupational, and physical therapy, per a physician-prescribed treatment plan. Since 2019's HB 322, the old limits are gone: coverage "shall not be denied to an insured on the basis of the insured's age," and benefits "shall not be subject to annual or lifetime dollar limits" (the pre-2019 $36,000/year and $200,000 lifetime caps were repealed). The statute carries its own parity clause — cost-sharing no less favorable than for physical illness, no denial of services as "habilitative," and no refusing or terminating coverage because of an ASD diagnosis — with MHPAEA layered on top. What survives: usual medical-necessity and network provisions, an exclusion option for school-based IDEA services, exemptions for limited-benefit policies, and — the big one — self-funded ERISA plans, which sit outside the statute entirely. [3][5]

## No New Mexico-specific Aetna policy exists

We checked: Aetna publishes no New Mexico-specific ABA policy, form, or supplement — the national Clinical Policy Bulletins plus the state mandate is the whole picture, and Aetna runs no Medicaid plan in New Mexico. That's worth knowing in itself: it means benefits verification (plan funding type, mandate applicability, benefit limits) is where New Mexico-specific answers come from, not a carrier document. [1]

## Licensure & rates in New Mexico

New Mexico has no behavior analyst licensure law — BCBAs practice on BACB certification alone, with no state board at the Regulation & Licensing Department. (On the Medicaid side, the state adds an HCA practitioner attestation and background check, but that's a program requirement, not licensure.) On rates: Aetna does not publish commercial ABA fee schedules for New Mexico (none of the national carriers do) — rates are contract-negotiated and live in your participating-provider agreement. New Mexico does give you an unusually good benchmark, though: the published Medicaid fee schedule under LOD #53 ($32.31 per 15-minute 97153 unit for a BCBA) is a public floor to negotiate up from. [6]

## Does Aetna require treatment-plan goals in a set format, such as by DSM-5 criteria?

Aetna sets the content of the plan, not a DSM-5 template. Its ABA Medical Necessity Guide (©2026) requires a DSM-5 ASD diagnosis and a treatment plan whose "specific identified target behaviors related to the condition" are "clearly defined: frequency, rate, symptom intensity or duration, or other objective measures of baseline levels are recorded, and quantifiable criteria for progress are established," with the intervention techniques, reinforcers, generalization strategies, and transition, titration and discharge criteria spelled out. Hours are sized from severity in three areas — maladaptive behavior, social communication and self-care — rather than from DSM criteria. Precertification form GR-69017-4 (7-26) asks for a "time-limited, individualized treatment plan" with "baseline, interim and current data for all goals." Neither document asks for goals to be grouped under DSM-5 criteria. New Mexico's mandate requires the treatment plan to include "the anticipated outcomes stated as goals," along with the diagnosis, proposed treatment by type, frequency and duration, update frequency and the treating physician's signature (NMSA § 59A-22-49(F)). [7][10][3]

## Does Aetna require parent training, and how many hours?

Caregiver participation is a criterion, but Aetna publishes no hour minimum. The Medical Necessity Guide requires "engagement and commitment from parent(s) (or guardians) to participate in treatment to generalize gains," and says that, based on impairment and severity, additional authorization may be provided "for QHP protocol modification and direction at 1 to 2 hours per 10 hours of treatment by protocol, as well as authorization for caregiver training" — no caregiver-training amount is stated. Form GR-69017-4 asks you to request 97156 and 97157 in hours per week and to show that "Primary caregiver(s) have measurable goals that work to reinforce interventions and generalize gains." The approved caregiver-training hours are whatever the precertification letter grants. [7][10]

## How fast must Aetna pay a clean ABA claim in New Mexico?

New Mexico’s rule 13.10.28.9 NMAC requires a health carrier to reimburse a clean claim "within 30 days of the date of receipt if the clean claim has been submitted electronically or within 45 days of the date of receipt if the clean claim has been submitted manually," with interest on overdue clean claims, and to notify the provider within the same 30/45 days if it disputes liability. [11][12][13][14]

Aetna disputes run in two steps: a reconsideration "within 180 calendar days of the initial claim decision," then an appeal "within 60 calendar days of the reconsideration decision," with a written decision within 60 business days. Aetna’s manual sets no fixed timely-filing number: a clean claim is one "received in a timely manner," and the deadline comes from the participation agreement or state law. [11][12][13][14]

On the claim mechanics the same manual says a clean claim "Doesn’t involve coordination of benefits," and that COB, corrected and voided claims can all be submitted through Availity at no charge; it sets no separate deadline for corrected or secondary claims and publishes no weekly payment cycle or submission cutoff. [11][12][13][14]

## Does Aetna need a referring provider on the ABA claim?

Aetna publishes no requirement to report a referring or ordering provider on an ABA claim. Its office manual defines a clean claim as including “A corresponding referral (whether in paper or electronic format), if required for the applicable claim” plus “All the data elements of the UB-04 or CMS-1500 (or successor standard) forms (including but not limited to member identification number, National Provider Identifier (NPI), date(s) of service, and a complete and accurate breakdown of services).” [12][9]

A referral matters only on plans that require PCP referrals for specialist care. Those referrals must be issued before the visit (“Referrals should not be retroactive”), and “In Aetna Open Access® plans, referrals also are not necessary.” Aetna’s behavioral health manual lists direct access as the first way into care: members may reach behavioral health “Through direct access to the behavioral health provider,” through a recommendation from their PCP or another treating provider, or through an EAP referral. [12][9]

## What must an Aetna ABA reauthorization request contain, and are graphs required?

Aetna’s ABA medical necessity guide (©2026) says "A member's progress is to be evaluated every six months," and a member not making progress "will be transitioned to other appropriate services"; coverage ends when medical necessity is no longer met or when standardized improvement thresholds (for example, two or more standard deviations in multiple domains) are reached. The guide does not specify a graph or data-presentation format for the reassessment; send the updated treatment plan with measurable progress against each goal and the standardized scores the termination criteria are tested against. [7]

## Intake gates

The questions that decide whether a family can start with Aetna in New Mexico, and what they have to bring.

- **Diagnosis recency**: Aetna puts no expiry on the ASD diagnosis itself, but it does run a 12-month clock on the functional evidence: medical necessity requires demonstration of functional impairment on a standardized scale of functioning in the past 12 months, at least one standard deviation below the population mean, or a significant risk of harm to self or others. Progress is then re-evaluated every six months. [7]
- **Who may diagnose**: A DSM-5 diagnosis of Autism Spectrum Disorder (ICD-10 F84.0, F84.3–F84.9) obtained by an appropriate provider — the medical necessity guide names a licensed psychologist or psychiatrist, a physician, or another health care professional qualified to diagnose mental health conditions within their scope of practice. CPB 0648 separately lists the professionals appropriate to an ASD evaluation: board certified behavior analyst, developmental pediatrician, neurologist, occupational therapist, physical therapist, primary care provider, psychiatrist, psychologist, and speech-language pathologist and audiologist. [7][2]
- **Diagnostic tools required**: CPB 0648 names the diagnostic instruments behind an ASD diagnosis: ADI-R, ADOS-2, CARS-2 and the Asperger Syndrome Diagnostic Scale. The ABA medical necessity guide then requires a standardized measure of functioning administered within the past 12 months — it gives the Vineland Adaptive Behavior Scales 3, the Adaptive Behavior Assessment Scale, VB-MAPP and ABLLS as examples — with impairment at least one standard deviation below the population mean or representing a significant risk of harm. [2][7]
- **Referral required?**: Aetna’s national ABA policies require no physician referral, order or prescription — the only prescription requirement in the medical necessity guide sits in its Maryland exhibit under COMAR 31.10.39, which does not reach NM. What Aetna requires nationally is precertification: its participating-provider behavioral health precertification list names all ten ABA codes — 97151, 97152, 97153, 97154, 97155, 97156, 97157, 97158, 0362T and 0373T — and ABA precertification runs on form GR-69017-4 through Availity or the number on the member ID card. For a fully insured New Mexico plan the state mandate adds an ordering requirement the carrier policies do not: NMSA 1978 § 59A-22-49 keys coverage to a physician-prescribed treatment plan, so line up the prescriber early. Self-funded ERISA plans and limited-benefit policies sit outside the statute. [8][7][9][3]
- **Age limit** _(plan-dependent)_: Aetna’s national ABA policies set no coverage age cap. The ABA medical necessity guide describes typical rather than limiting parameters: comprehensive ABA at 10–25 hours a week is typical for ages 0–7 over 1–2 years, while focused ABA at 1–20 hours a week is listed for all ages over 1–4 years. Where the member’s benefit plan or a state mandate carries an age term, that governs. New Mexico is one of the stronger mandate states: since 2019’s HB 322 coverage "shall not be denied to an insured on the basis of the insured’s age" and benefits "shall not be subject to annual or lifetime dollar limits" on fully insured plans. Self-funded ERISA plans and limited-benefit policies are exempt, so plan funding type decides whether the no-age-limit rule binds. [7][3]
  - Ask the plan: Live benefits verification on the member ID — establish fully insured vs. self-funded ERISA, then the plan’s own age and benefit terms.
- **Telehealth** _(plan-dependent)_: Aetna's Telemedicine and Direct Patient Contact Payment Policy lists the ABA codes it pays by telehealth, by line of business. On commercial plans the eligible codes are 97151 (the assessment), 97153, 97155 (protocol modification, the code for BCBA direction of the technician), 97156 and 97157, billed with modifier GT, 95 or FR; 97152, 97154 and 97158 are checked for Medicare Advantage only. The posted policy shows a last review of June 2021, so treat the list as perishable. The behavioral health provider manual describes telemedicine (under a Teladoc heading) that Aetna Behavioral Health offers to all commercial fully insured members and to self-insured plan sponsors unless they opt out. [15][9]
  - Ask the plan: Aetna provider services or Availity — confirm the payment policy is still current and that the member's plan carries a telehealth benefit before scheduling remote hours.
- **Prior-auth decision time** _(plan-dependent)_: Turns on how the plan is funded. Fully insured New Mexico plans follow the Prior Authorization Act: “Prior authorization shall be deemed granted for determinations not made within seven days”; an expedited request, backed by the clinician’s statement that delay could seriously jeopardize life, health or maximum function, is decided within 24 hours or deemed granted; and “The adjudication time line shall commence only when the health insurer receives all necessary and relevant documentation”. OSI’s rule (13.10.31 NMAC) requires the carrier to give the provider at least two calendar days (four hours if expedited) to fill a documentation gap. Self-funded employer (ERISA) plans follow 29 CFR 2560.503-1 instead: pre-service decisions “not later than 15 days after receipt of the claim”, one 15-day extension, urgent care within 72 hours. [16][17][18]
  - Ask the plan: At benefits verification ask whether the plan is fully insured (New Mexico-regulated) or self-funded (ERISA), then confirm the precertification turnaround and any continuation lead time with Aetna (precertification via Availity or phone).
- **Other insurance (who pays first)** _(plan-dependent)_: Which plan pays first is set by the member’s own contract: New Mexico lets a carrier coordinate benefits “only pursuant to the provisions in its plan contracts”, which must be fair and reasonable (13.10.13.11 NMAC); no New Mexico rule fixing the order for a child on both parents’ plans was located, so ask each plan which is primary. If the child also has Medicaid (Turquoise Care), this plan pays first — Medicaid is payer of last resort, and New Mexico bars policies, “including employee retirement income security Act (ERISA) plans”, from excluding or limiting benefits because the person is Medicaid-eligible. Get Aetna’s precertification even then: the Medicaid MCO will deny a secondary claim this plan denied for a missed authorization. If the child also has TRICARE, TRICARE pays after this plan (10 U.S.C. 1079(i)(1)); CHAMPVA is the last payer after other health insurance (38 CFR 17.270). [19][20][21][22][23]
  - Ask the plan: Ask Aetna at benefits verification for the member’s coordination-of-benefits order (and whether a self-funded plan uses the birthday rule), and record every other coverage the child has.

## Delivery and billing rules

Coverage decides whether Aetna in New Mexico pays. These decide whether the claim survives: staffing and supervision, concurrent billing, per-day ceilings, who signs the note, where the service is payable, and whose NPI the claim goes out under.

- **Supervision**: Services must be provided directly or billed by licensed behavior analysts (in states with behavior analyst licensure laws), board-certified behavior analysts, or licensed psychologists where behavior analysis is within their scope, unless state mandates, plan documents or contracts require otherwise. Where a mandate, plan document or contract does allow authorization for services not directly provided by such a person, there must be supervision and direction of the unlicensed or non-certified provider in line with practice standards. Aetna publishes no numeric supervision ratio. [7]
- **Daily limits / MUEs**: Aetna publishes no per-day or per-week unit ceiling for ABA. Authorized hours are set from documented symptom severity using the medical necessity guide’s severity assessment, against typical intensities of 10–25 hours a week for comprehensive and 1–20 hours a week for focused programmes — typical, not cap. Progress is evaluated every six months and coverage ends on the guide’s improvement thresholds. New Mexico is one of the stronger mandate states: since 2019’s HB 322 coverage "shall not be denied to an insured on the basis of the insured’s age" and benefits "shall not be subject to annual or lifetime dollar limits" on fully insured plans. Self-funded ERISA plans and limited-benefit policies are exempt, so plan funding type decides whether the no-age-limit rule binds. [7][3]
- **Session-note signature**: Aetna has a general rule, not an ABA-specific one. Its medical-record standards apply to "all participating practitioners," who "agree to maintain medical records in a current, detailed, organized, and comprehensive manner." The core components are: "All entries are dated," "All entries are legible to someone other than the writer," and "All entries in the record must contain the provider's signature/initials or electronic identifier." Aetna audits records against these at least every two years, with an 85% performance goal. Aetna's ABA documents do not say whether the technician, the supervising BCBA or both sign a session note, or how soon after the session it must be signed. Each person who writes an entry should sign or e-sign and date it. [12][7]
- **Place of service**: Outpatient ABA is setting-agnostic in Aetna’s guide, which notes only that where ABA is delivered in an inpatient, residential or partial hospitalization setting the medical necessity criteria for that level of care apply and no separate ABA authorization is needed. The guide expects collaboration and coordination with existing providers and the school district as applicable, and a treatment plan that tapers higher intensities toward supports from other sources such as school. Aetna’s statement that it will not deny coverage solely because services are in a child’s educational setting is a Maryland provision, not national, and Aetna is not required to provide services under an IEP or an IDEA obligation of a public school. [7]
- **Bill as provider**: Services must be provided directly or billed by the appropriately licensed provider: licensed behavior analysts in states with licensure laws, board-certified behavior analysts, or licensed psychologists where behavior analysis is within their scope — unless state mandates, plan documents or contracts require otherwise. [7]
- **Concurrent billing (97153 + 97155)** _(ask the plan)_: Not addressed in Aetna’s published ABA policies — CPB 0554, CPB 0648 and the ABA medical necessity guide are silent on billing 97153 and 97155 for the same clock time. [1][7]
  - Ask the plan: Aetna provider services / the participating-provider agreement, or a written coding determination from Aetna Behavioral Health (BACABACases@Aetna.com).

## What intake should collect for Aetna in New Mexico

- **Plan funding type:** Fully insured (mandate applies) vs. self-funded ERISA (exempt) — it decides which rulebook governs. Ask for the employer and check the card.
- **Member ID + card photo:** Enough to run a live benefits verification — the only reliable answer on limits and cost-sharing.
- **Diagnosis report:** DSM-5 ASD diagnosis, diagnosing provider and credentials, evaluation date — Aetna's policy is ASD-only.
- **Physician-prescribed treatment plan:** The NM mandate keys coverage to a physician-prescribed plan — line up the prescriber early.
- **Age:** No mandate age limit in New Mexico — adult inquiries on fully-insured plans are viable, not edge cases.

Free verification-call checklist (PDF): https://carelu.com/downloads/aba-verification-call-checklist.pdf

## Verification of benefits (VOB) data

How Aetna in New Mexico ABA benefits route and read on an eligibility check. Data last updated 2026-10-15.

### EDI routing

- **Payer ID (pVerify):** 00001
- **Payer ID (Availity):** 60054 — Availity 2012 list shows "AETNA INSURANCE COMPANY" (F60054) — stale but the 60054 national ID remains current; confirm via Availity Essentials.
- **Payer ID (Change Healthcare / Optum):** 60054
- **Member ID prefix:** Not used for eligibility — Aetna's eligibility and benefits inquiry flyer states that prefixes or suffixes are unnecessary when using the member ID number.
- **Supports 270/271 eligibility:** Yes
- **Behavioral health administrator:** Aetna Behavioral Health (in-house) — Aetna administers ABA in-house on the same 60054 payer ID (no separate BH carve-out ID). Confirm any delegated ABA vendor via NM plan-specific benefits.
- **BH administrator payer ID:** 60054
- **ABA rides on:** medical benefit
- **Two-hop verification required:** No

### Code-level coverage

| Code | Covered | Prior auth | Unit cap | Place of service | Telehealth | Modifiers |
| --- | --- | --- | --- | --- | --- | --- |
| 97151 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97152 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97153 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97154 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97155 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97156 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97157 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 97158 | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 0362T | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |
| 0373T | Yes | Required — precertification (assessment and treatment): Aetna's behavioral health precertification list (eff. 8/1/2024) names 97151-97158, 0362T and 0373T, and form GR-69017-4 (7-26) supplies the clinical information; NM mandate NMSA §59A-22-49 governs fully-insured benefit terms. | — | — | — | — |

Code notes:

- **97151, 97152, 97153, 97154, 97155, 97156, 97157, 97158, 0362T, 0373T:** Verify via: Aetna provider services / precertification — CPB 0554 & 0648 are medical-necessity policies only; no ABA coding/reimbursement mechanics published, and Aetna runs no NM Medicaid plan.

### Contacts

- **Benefits by phone:** Yes
- **Provider services phone:** 1-888-632-3862 (TTY: 711) — Aetna Provider Contact Center (member eligibility and benefits, prior authorization; also behavioral health provider services); HMO-based plans: 1-800-624-0756
- **Portal:** [Availity](https://availity.com/aetnaproviders)
- **Fax:** 833-596-0339 (FaxHub — supporting clinical information only, not new precert requests)

Questions to ask on a verification call:

- Confirm whether this member's plan is fully insured (NM mandate NMSA § 59A-22-49 applies) or self-funded ERISA (mandate exempt).
- What are the specific unit caps, POS restrictions, and telehealth modifier requirements for ABA codes under this member's plan?
- Confirm whether Aetna supports real-time 270/271 eligibility for this plan.
- Is a separate BH carve-out vendor involved for this plan, or does Aetna administer ABA in-house?

### VOB data sources

- https://pverify.com/wp-content/uploads/2026/03/pVerifyPayers_All-Payers-List-3-2026.pdf (accessed 2026-07-23)
- https://essentials.availity.com/availity/documents/payer_list_wShortNames.pdf (accessed 2026-07-23; source document older than 18 months)
- https://www.aetna.com/document-library/healthcare-professionals/assets/documents/eligibility.pdf (accessed 2026-10-14)
- https://www.caqh.org/sites/default/files/CAQH%20CORE%20Eligibility%20Benefits%20(270_271)%20Data%20Content%20Rule%20vEB2.0.pdf (accessed 2026-07-23)
- https://www.aetnaseniorproducts.com/ssi/assets/pdf/Aetna%20SSI%20EDI%20270-271%20Companion%20guide.pdf (accessed 2026-07-23)
- https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/healthcare-professionals/documents-forms/bh_precert_list.pdf (accessed 2026-07-23; source document older than 18 months)
- https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/pharmacy-insurance/healthcare-professional/documents/outpatient-behavioral-health-BH-ABA-assessment-precert.pdf (accessed 2026-07-23)
- https://www.aetna.com/cpb/medical/data/500_599/0554.html (accessed 2026-07-23)
- https://www.aetna.com/cpb/medical/data/600_699/0648.html (accessed 2026-07-23)
- https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/healthcare-professionals/documents-forms/aetna-at-a-glance.pdf (accessed 2026-10-14)

## Common questions

### Does Aetna require graphs for ABA reassessments?

Aetna’s guide requires a progress evaluation every six months but does not prescribe graphs; send measurable progress against each goal and the standardized scores its termination criteria use.

### Does Aetna cover ABA therapy in New Mexico?

Yes — under the carrier's national policy for ASD, layered on New Mexico's mandate (NMSA § 59A-22-49) for fully-insured plans. Self-funded employer plans are exempt from the mandate, so always verify plan funding type first.

### What does the New Mexico autism mandate require?

Coverage of ASD screening and treatment — including ABA — per a physician-prescribed plan, with no age-based denial and no annual or lifetime dollar limits since 2019's HB 322 repealed the old caps. Self-funded ERISA and limited-benefit plans are exempt.

### What does Aetna pay for ABA in New Mexico?

Commercial ABA rates are not published — they are negotiated in your participating-provider agreement. Benchmark against New Mexico's published Medicaid fee schedule (LOD #53), which functions as a public rate floor on the Medicaid side.

### Does Aetna require ABA goals to be organized by DSM-5 criteria in New Mexico?

No DSM-5 grouping is asked for. Aetna wants a DSM-5 ASD diagnosis and a plan with clearly defined target behaviors, baseline data and quantifiable progress criteria; GR-69017-4 asks for baseline, interim and current data for all goals.

### Does Aetna set required parent training hours in New Mexico?

No published minimum or cap. Parent commitment to participate is a medical-necessity criterion; request 97156/97157 in hours per week on GR-69017-4 and show measurable caregiver goals — the authorization sets the hours.

### What is Aetna’s clean-claim payment turnaround in New Mexico?

Thirty days for an electronic clean claim and 45 for a manual one (13.10.28.9 NMAC), for state-regulated plans.

### How long do I have to appeal an Aetna claim decision in New Mexico?

180 calendar days from the initial claim decision to request a reconsideration, then 60 calendar days from the reconsideration decision to appeal.

### Does Aetna require a referring provider (box 17) on ABA claims?

Aetna publishes no such requirement for ABA. A referral has to accompany a claim only when the member’s plan requires PCP referrals for specialist care. Behavioral health is a direct-access benefit in Aetna’s behavioral health manual.

## Primary sources

1. [Aetna CPB 0554 — Applied Behavior Analysis](https://www.aetna.com/cpb/medical/data/500_599/0554.html)
2. [Aetna CPB 0648 — Autism Spectrum Disorders](https://www.aetna.com/cpb/medical/data/600_699/0648.html)
3. [NMSA § 59A-22-49 — autism coverage (FindLaw)](https://codes.findlaw.com/nm/chapter-59a-insurance-code/nm-st-sect-59a-22-49/)
4. [NMSA § 59A-46-50 — HMO parallel section (Justia)](https://law.justia.com/codes/new-mexico/chapter-59a/article-46/section-59a-46-50/)
5. [Autism Speaks — New Mexico state-regulated coverage](https://www.autismspeaks.org/new-mexico-state-regulated-insurance-coverage)
6. [BACB — U.S. Licensure of Behavior Analysts](https://www.bacb.com/u-s-licensure-of-behavior-analysts/)
7. [Aetna — Applied behavior analysis medical necessity guide (©2026)](https://www.aetna.com/content/dam/aetna/pdfs/health-care-professionals/applied-behavioral-analysis-necessity-guide.pdf)
8. [Aetna — Participating provider behavioral health precertification list (eff. 8/1/2024)](https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/healthcare-professionals/documents-forms/bh_precert_list.pdf)
9. [Aetna — Behavioral Health Provider Manual](https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/healthcare-professionals/documents-forms/bh-provider-manual.pdf)
10. [Aetna — Outpatient BH ABA Treatment Request: Required Information for Precertification, form GR-69017-4 (7-26)](https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/pharmacy-insurance/healthcare-professional/documents/outpatient-behavioral-health-BH-ABA-assessment-precert.pdf)
11. [13.10.28.9 NMAC — Payment of claims, overdue claims and interest (srca.nm.gov)](https://www.srca.nm.gov/parts/title13/13.010.0028.html)
12. [Aetna — Provider manual (8102800-01-01, 6/26): Clean claims; Disagree with a claim decision?](https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/health-care-professionals/office_manual_hcp.pdf)
13. [Aetna — Disputes and appeals overview (reconsideration and appeal time frames)](https://www.aetna.com/health-care-professionals/disputes-appeals/disputes-appeals-overview.html)
14. [Aetna — Provider appeals: state exceptions to the 180-day dispute filing standard](https://www.aetna.com/health-care-professionals/disputes-appeals/provider-appeals.html)
15. [Aetna — Telemedicine and Direct Patient Contact Payment Policy (ABA code table: Commercial vs. Medicare columns; posted policy shows last review June 2021)](https://www.aetna.com/content/dam/aetna/pdfs/aetnacom/pdf/telemedicine.pdf)
16. [NMSA § 59A-22B-5 — Prior Authorization Act timelines (FindLaw)](https://codes.findlaw.com/nm/chapter-59a-insurance-code/nm-st-sect-59a-22b-5/)
17. [13.10.31 NMAC — Prior Authorization (OSI)](https://www.srca.nm.gov/parts/title13/13.010.0031.html)
18. [29 CFR 2560.503-1 — ERISA claims procedure](https://www.ecfr.gov/current/title-29/section-2560.503-1)
19. [13.10.13 NMAC — Managed Health Care Benefits (13.10.13.11 coordination of benefits)](https://www.srca.nm.gov/parts/title13/13.010.0013.html)
20. [8.302.3 NMAC — Third Party Liability Provider Responsibilities](https://www.srca.nm.gov/parts/title08/08.302.0003.html)
21. [42 U.S.C. 1396a(a)(25) — Medicaid third-party liability](https://www.govinfo.gov/content/pkg/USCODE-2023-title42/html/USCODE-2023-title42-chap7-subchapXIX-sec1396a.htm)
22. [10 U.S.C. 1079(i)(1) — TRICARE pays after other coverage except Medicaid](https://www.govinfo.gov/content/pkg/USCODE-2023-title10/html/USCODE-2023-title10-subtitleA-partII-chap55-sec1079.htm)
23. [38 CFR 17.270 — CHAMPVA is the last payer](https://www.ecfr.gov/current/title-38/section-17.270)

Payer policies change frequently and vary by plan, state, and funding type. This guide was compiled from the sources above and last reviewed October 2026; it is general information, not billing, legal, or clinical advice. Always verify current requirements against the payer's live policy and a benefits check for the specific member.

Source: Carelu ABA Payer Directory — https://carelu.com/payers. Free to cite with attribution.